Latrice McGlothin » Technology Supports

Technology Supports

Step-by-Step: Changing or Resetting A Forgotten Password

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Step-by-Step: iPad Quick Start Guide 

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Tech Support For Families 


CPS Parent Tech Support Hotline



7:30 am - 4:30 pm 

Online Parent Tech Support Portal 

Tech support help file and to submit service requests for your student's CPS-issued device.

Contains detailed resources and guidance for families experiencing trouble with device, internet, or account access.



Google Communication Apps


Google Classroom helps Pre-K teachers and the families of their students stay informed, organized, on-task, and allows for real-time feedback to students. The classroom will be used to access and turn in assignments, recordings to live lessons, and additional resources for parents.

Below is a link to a guide that will help you navigate Google Classroom.



Google Meet provides a safe and secure way for teachers to host video sessions with a group of students in real-time. Teachers can also call students and parents directly from the Google Meet for audio only conferencing. Google Meet will be the primary app we will use to connect face-to-face with students.